Pakistan has introduced a new virtual women’s police complaint system aimed at making it easier for women to report harassment and seek immediate protection. The initiative has been launched in Punjab and is designed to improve accessibility, safety, and response time for victims across the province.
The new system allows women to report incidents without physically visiting a police station. Officials say the move will help those who often hesitate to come forward due to social pressure, fear, or distance barriers.
According to authorities, the virtual women’s police station is based in Lahore and connects citizens with trained officers through digital platforms. The goal is to ensure quick action and better support for victims of harassment and abuse.
Women can now register complaints through multiple channels. The most direct option is the emergency helpline 15, where calls are received and forwarded for immediate response. This service allows victims to report incidents in real time.
In addition, the Safe Cities mobile application provides a live chat feature for complaint registration. Users can also access the Safe Cities web portal to submit detailed reports online. These digital tools offer flexibility and privacy to complainants.
One of the key features of the system is live video call support. This option enables victims to directly communicate with officials and explain their situation without delay. Authorities believe this will help improve evidence collection and faster decision-making.
Officials say the initiative is part of broader efforts to enhance women’s safety in public and private spaces. Pakistan continues to face challenges related to harassment cases, especially in urban areas where reporting remains low.
The virtual women police system will bridge the gap between victims and law enforcement. It also reflects a shift toward technology-driven policing in the country.
Authorities have urged women to use these platforms confidently and report any form of harassment without hesitation. They will handle all complaints with confidentiality and urgency.
The system is currently operational in Punjab, with plans to expand its reach in the future depending on its success and public response.
